![]() ![]() ![]() In Google Chrome you might see this as “This site can’t be reached. After which it will return an “ERR_CONNECTION_TIMED_OUT” error, indicating a communication problem. When you visit a website and it doesn’t load, your browser will try for around 30 seconds or so until it terminates the connection. Have a great day.Optimize your admin tasks and budget with $275+ enterprise-level features included free in all WordPress plans. Keep me posted on how things go on your end. Ensure to review their support hours to know when agents are available.Ĭheck out also this resource to know more about what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed. To reach them, click the ? Help button at the top-right corner and select Contact Us to talk with a live agent. ![]() They can perform a screen-sharing session to look for the root cause of the problem and help you apply a permanent fix. However, if done following the recommended steps, this time, I suggest reaching out to our Customer Care Team. Using a safe browser and accessing the program from there can usually fix the issue. To isolate the issue, I recommend opening your account in a private window, as suggested above. I've checked if there's a reported concern about this but haven't found one. Thanks for joining the thread and bringing this to our attention, mentioned by my colleagues above, Microsoft Edge is one of the supported browsers when using QuickBooks Online Accountant. I'm more than happy to provide additional assistance. If you have any other questions about switching your company files in QBOA, let me know by adding a comment below. You can check out this link as your guide: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed. On the other hand, you may use another supported and up-to-date browser to work with QuickBooks seamlessly. ![]()
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